Frequently Asked Questions
Answers about our shops, our technicians, and how we work.
Trusted by Happy Customers
Common questions
These are the questions customers ask us most. If yours is not here, call any of our three shops.
Frequently asked questions
What are your shop hours?
All three shops are open Monday through Friday, 7:30 AM to 5:30 PM, and Saturday, 7:30 AM to 4:00 PM. We are closed Sunday.
How long have you been in business?
Orozco's Auto Service was started by Servando Orozco in 1990 in a smaller shop on Long Beach Blvd. We have grown to three shops in Long Beach and Bellflower.
What are your quality standards?
We hire experienced technicians with at least ASE certification. We choose parts and fluids for reliability, quality of protection, and long life rather than lowest price, and we give our technicians the equipment and online resources to work expertly.
Why should I choose Orozco's Auto Service?
We care about customer service and train our staff in it. Our technicians are ASE certified, our service advisors explain what your vehicle needs, and most of our staff speak both English and Spanish.
Do you offer a shuttle?
Yes. All three of our shops offer a shuttle ride to and from work or home when you come in for your appointment.
How long will my repair take?
It depends on the repair. Your service advisor will give you a time estimate when you check in, and some repairs take more than a day.
What warranty do you offer?
Our repairs are backed by the 2-Year / 24,000-Mile Nationwide Warranty.
Do you service fleets?
Yes. We offer a program for local companies and organizations with company vehicles.
How do your prices compare to other shops?
We are not a cut-rate discount shop, so you can find other shops that charge less. We will not use inferior parts or fluids that would likely cost you more in the long run. We are not the cheapest and not the most expensive, and we work to give you the best value.
Book at your nearest shop
Three Orozco's shops across Long Beach and Bellflower. Pick the one closest to you.
Call the shop
nearest you
